Sitemap

Know About Life

How to answer a phone call

2012-09-04   Views:0

Advertisement

The way you answer the phone can make your company lose customers or can make friends and family delay calling you. An improper answer, including mumbling, using slang or answering after too many rings all speak volumes about your business or your ho

How to answer a phone call

The way you answer the phone can make your company lose customers or can make friends and family delay calling you. An improper answer, including mumbling, using slang or answering after too many rings all speak volumes about your business or your household. Train all employees to answer the phone professionally in an office or business, and train your entire family to answer the phone politely at home.

Skill level:Moderately Easy

Instructions

1 Prepare to answer the phone as soon as you hear it ringing. Set aside any tasks and turn down any distracting background noise to give the caller your full attention.

2 Answer the phone by the third ring so that the caller doesn't hang up or so you don't make the caller wait.

3 Pick up the phone, or press the "Talk" button located on the handset to answer. Promptly greet the caller. If you're working in an office or business, use a standard greeting, such as "Thank you for calling (name of business or department). How may I help you?" If you're at home, your greeting can be more casual, a simple, but clear "Hello" will suffice. Some families answer the phone with the last name of the family followed by "residence," for example, "Smith residence." Alternatively, you can let callers know who you are immediately by answering with your first name, for example, "This is John."

4 Speak loudly and clearly through the greeting and throughout the phone call. Do not scream, but make sure that the caller can hear you.

5 Listen carefully to the caller so you can direct the call to the correct person or answer the caller's question. If you have trouble hearing the caller, adjust the volume on your phone to turn it up, or if the caller is loud, turn the handset volume down.

Tips and warnings

If you're answering the phone for work, follow all protocols set by your company for answering the phone. If your company doesn't have an official protocol, ask an immediate supervisor if the phone should be answered with a standard greeting.

How to answer a phone call

How to answer a phone call

Category:HobbiesRelease time:2012-09-04Views:130

The way you answer the phone can make your company lose customers or can make friends and family delay calling you. An improper answer, including mumbling, using slang or answering after too many rings all speak volumes about your business or your ho[More]

How to track withheld phone calls

Category:FoodRelease time:2012-01-31Views:130

When someone you don't know has your cell or home phone number, it can raise questions about your sense of security as well as privacy. The easiest way to deal with these and other "spoof" calls is to activate a block for unknown or unidentified numb[More]

How to delete cell phone calls

How to delete cell phone calls

Category:FoodRelease time:2014-07-04Views:130

Your cell phone keeps track of every call you make and receive through it, including a caller's phone number and the date and time a call took place. If you answered the call, it records how long you talked. If you do not want this type of informatio[More]

How to Make a Phone Call to Cancun

How to Make a Phone Call to Cancun

Category:Computers & electronicsRelease time:2012-03-15Views:130

Cancun is a popular tourist destination, especially for young people on spring or summer break. For many people, it's important to keep in touch with family or friends who are vacationing or live in Mexico. Mexico can be dialled from any phone with a[More]

How to make mobile phone calls over a WiFi

How to make mobile phone calls over a WiFi

Category:Computers & electronicsRelease time:2012-07-30Views:130

Making phone calls using Wi-Fi Internet access can be a cost-efficient alternative to utilising a standard calling plan service. Phone calls placed over Wi-Fi can also be useful in times of emergency if calling plan service is unavailable. Wi-Fi call[More]

How to trace unavailable phone calls

How to trace unavailable phone calls

Category:HomeRelease time:2013-03-09Views:130

Some companies and individuals choose to make their number unavailable to others. Some want to protect their identities. Others -- like collection agencies -- don't want people to know who is calling for fear they won't pick up. Anyone can temporaril[More]

How to Make a Phone Call to England From the USA

How to Make a Phone Call to England From the USA

Category:HobbiesRelease time:2013-07-29Views:130

Keeping in touch has never been easier. With the Internet and other options, not many people pick up the phone to make calls to long-distance friends and family anymore. Sometimes, though, you just need to hear someone's voice. Calling long distance[More]

How to find cell phone call history

How to find cell phone call history

Category:Computers & electronicsRelease time:2013-10-03Views:130

Every cell phone has a call history, which tracks the calls you made and received. This feature comes in handy if you miss a call and need to know who called, or called someone yourself and need to call him back quickly without a lengthy search for t[More]

How to Identify a Phone Caller

How to Identify a Phone Caller

Category:Computers & electronicsRelease time:2014-10-17Views:130

Getting a call from an unknown caller can be a frustrating experience. If you want to identify an unknown caller, there's are simple methods to do so. Some require payment to an outside resource, but others are free and work well on their own. Skill[More]

How to Make Your Phone Call You Back As a Prank

How to Make Your Phone Call You Back As a Prank

Category:Computers & electronicsRelease time:2014-10-24Views:130

A number of features and applications are available on mobile phones to aid their users. Some phones offer the fake call feature. This can be used either as a prank or to get you out of that unwanted conversation or meeting. As well as making the pho[More]

How to Record a Phone Call on an iPhone

How to Record a Phone Call on an iPhone

Category:HobbiesRelease time:2012-01-17Views:130

Record a phone call on your iPhone and play it back later so you will never forget the important details of a conversation again. The Recorder App is available through the App Store, but as of September 2010, Recorder will only allow you to record ou[More]

How to Find Unidentified Phone Calls

Category:Computers & electronicsRelease time:2012-07-25Views:130

You most likely have experienced a time when a mysterious number appears on your caller ID, but you have no idea who it is. So you let the phone ring to see if they leave a message, and if the individual doesn't, you have no idea who the call is from[More]

How do I Block Phone Calls With Time Warner Cable CO?

How do I Block Phone Calls With Time Warner Cable CO?

Category:Computers & electronicsRelease time:2012-12-04Views:130

Time Warner Cable telephone service users can block all telephone calls that appear on the caller ID box as “Private” or “Anonymous.” TWC can also block telephone calls from being made and received from the line. Unfortunately, as of 2010, Time Warne[More]

How to make a phone call with the iPod touch

How to make a phone call with the iPod touch

Category:HealthRelease time:2013-06-17Views:130

Like every iPod model, the iPod Touch can play songs, podcasts, videos and audiobooks. However, the iPod Touch is capable of much more. Using discrete programs called apps, iPod Touch users perform almost any task that they would normally do on a com[More]

How to Stop International Phone Calls

How to Stop International Phone Calls

Category:Computers & electronicsRelease time:2013-06-28Views:130

Regular cell phone service plans tend to only include service in the United States. To be able to make and receive international phone calls, you must add an international dialling feature to your plan. This feature can be temporary, and is a popular[More]

How to Report Prank Phone Calls to the Police

How to Report Prank Phone Calls to the Police

Category:MoneyRelease time:2014-01-25Views:130

Prank phone calls are intrusive and troublesome. Not knowing who the person on the other line is, or what number he is calling from stops you from taking action. Often times the only way a telephone company will work to remedy these situations is if[More]

How to track cell phone calls with a SIM card number

How to track cell phone calls with a SIM card number

Category:HobbiesRelease time:2014-06-28Views:130

Tracking cell phone calls with a SIM card requires the use of a SIM card reader. A SIM card stores all the information associated with a user's account. A card reader is required to access all the information on the SIM card, including contacts and c[More]

How to stop unwanted phone calls for free

How to stop unwanted phone calls for free

Category:Computers & electronicsRelease time:2014-07-20Views:130

Few things are as annoying and intrusive as unwanted phone calls. Thanks to the Do-Not-Call Improvement Act of 2007, a free federal do not call list was established which prevents telemarketers from calling any registered number. More than 157 millio[More]

How to trace a phone call

How to trace a phone call

Category:Computers & electronicsRelease time:2014-10-02Views:130

We see it done all the time on TV crime dramas. The phone trace is happening in real time as the caller speaks, complete with graphics of map locations with a dot representing the trace rapidly homing in on the caller's location on a computer monitor[More]

How to send anonymous phone calls emails & faxes

How to send anonymous phone calls emails & faxes

Category:HomeRelease time:2014-10-11Views:130

There can be ethical reasons and unethical reasons for wanting to anonymously send e-mails and faxes and make phone calls. For example, you can send an anonymous e-mail if you are going to report incriminating information and don't want it to be trac[More]

Hot
Cardboard boats are made for racing in organised events or just for fun. These man-powered watercraft are generally designed to withstand very limited use. The design of your cardboard boat can be as simple or as complicated as your skill and desire [More]
Archos 5 is a hand-held media player that plays music, movies and games and even allows you to connect to the Internet. The Archos 5, however, has its own operating system and you may find it somewhat clumsy. If you would rather use a more familiar O [More]
A spark plug creates a spark inside an engine cylinder for the fuel to burn. Spark plugs should be changed according to the manufacturer's recommendations. Over time, spark plugs will burn out. Symptoms of bad spark plugs can range from hard starting [More]
The rope is a useful tool for a cowboy; both practically, and to create flashy tricks and techniques. In order to learn how to perform cowboy rope tricks, it is first necessary to understanding what rope to use and how to get it spinning. The Rope an [More]
Dragging brake pads on a Chevrolet Silverado will cause the pads and rotors to prematurely wear. When replacing brake pads, there are a few things you should do to ensure the pads and rotors have the longest life as possible. Rather than rush through [More]
In 1936, Henry F. Phillips received patents for a revolutionary new screw and corresponding screwdriver. The Phillips screw was not designed with human use in mind. Instead, Phillips was solving a vexing problem of the industrial age: how to get mach [More]
Vacuum storage bags are a home organisation and storage product that allows you to vacuum the air and the contents out of the bag to produce a compressed package that can be easily stored under the bed, in a closet or in a suitcase for travel. Vacuum [More]
Dress up a nursing home, hospital bed, or sick room with a handmade lap robe. The basic pattern for lap robes, also known as lap blankets, is simple enough for even a beginning knitter, and the addition of a lace or entrelac pattern can make it chall [More]
Replacing the pickups on a Washburn guitar is a good way to update its sound and give it a whole new personality. Whether you are looking to change just one pickup or refit the whole instrument, installing new pickups is a fairly straightforward job [More]
Packed with nightlife, cultural attractions, parks and some 17 million inhabitants, Sao Paulo is also Brazil's financial and cultural capital. The city offers rich opportunities to study the Brazilian Portuguese language for business or social use. G [More]