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How to Reset a Metro PCS Voicemail Code

2012-03-21   Views:27

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Resetting a MetroPCS voicemail personal identification number (PIN) is a helpful way to secure your voicemail messages so they cannot be listened to or inadvertently deleted by an unauthorised user. You must have your main MetroPCS account passcode i

How to Reset a Metro PCS Voicemail Code

Resetting a MetroPCS voicemail personal identification number (PIN) is a helpful way to secure your voicemail messages so they cannot be listened to or inadvertently deleted by an unauthorised user. You must have your main MetroPCS account passcode in order to reset the voicemail code. The account passcode was configured when you first activated your MetroPCS device after purchase. Once the PIN is reset, you must select a new one the next time you attempt to access your MetroPCS voicemail.

Skill level:Easy

Things you need

MetroPCS accountAccount passcode

Instructions

1 Dial "611" on your MetroPCS account to access the my Metro service. You will hear an audio prompt and a splash screen appears on your phone.

2 Wait for the main menu to load. Once loaded, the menu shows your account balance and recurring payment due date.

3 Select "3. my Metro Settings" from the homescreen.

4 Open the "Care Setting" menu and select "3. Reset Voice Mail PIN."

5 Sign into my Metro using your account security code, which is the security code you created when activating your MetroPCS service for the first time.

6 Verify that you want to reset the PIN number by selecting "YES, Reset PIN."

7 Write down the new PIN number that is displayed on the next screen. This is the temporary PIN that must be used to access your voicemail account the next time you dial the voicemail number.

8 Change the PIN number when prompted after calling your voicemail account. You must sign in with the temporary password created in Steps 6 and 7, but will be prompted to change the new PIN number to one of your choosing.

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