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How to Troubleshoot PaintShop Pro

2012-09-15   Views:1

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The graphics editor PaintShop Pro allows you to edit or retouch photographs, paint and draw from one accessible program. But you can't do anything if you are blocked by an error message at start-up because Protexis Licensing failed to run, there is a

The graphics editor PaintShop Pro allows you to edit or retouch photographs, paint and draw from one accessible program. But you can't do anything if you are blocked by an error message at start-up because Protexis Licensing failed to run, there is an incorrect registry key, or perhaps a corrupted photo or autosave file within the application. Learn to solve the problems that can plague PaintShop Pro.

Skill level:Moderately Easy

Instructions

Protexis Licensing Will Not Start (Error 1920)

1 Close any running application.

2 Press "Ctrl," "Alt" and "Delete" together on your keyboard to bring up Windows Task Manager.

3 Click the "Process" tab.

4 Find "PSIService.exe." If this option is not visible, click the "Show Processes from All Users" check-box to reveal it.

5 Highlight "PSIService.exe." and select "End Process."

6 Click "Yes" when prompted.

7 Launch PaintShop Pro.

Program Startup Error Caused by Unwanted Applications

1 Enter the "Start" menu and select "Control Panel."

2 Click on "Uninstall a Program" or "Programs and Features."

3 Search for "Relevant Knowledge" or "Premium Opinion" in the list.

4 Click on one, and select "Uninstall" or "Change/Remove." Follow the instructions to complete the removal. Repeat this action with the remaining item.

5 Restart your PC.

Incorrect Registry Key (Error 1606)

1 Open the "Start" menu, then choose "Run."

2 Type "regedit" into the "Open" text box. Select "OK."

3 Use the "Plus" signs on the folders in the left pane to locate the following: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders

4 Right-click any value that is incorrect for your computer and select "Modify" from the menu. Change the drive letter in the data field to the correct one. So if one of the values was "X:\ProgramFiles\," alter it to say "C:\Program Files\"

5 Repeat Steps 3 and 4 for each of the four registry keys that follow: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders

Program Won't Launch (Error 38: Damaged Photos)

1 Enter the "Start" menu, then select "Run."

2 Type "services.msc" into the "Open" text box, then choose "OK."

3 Change the start type to "Automatic."

4 Click "OK."

5 Start PaintShop Pro.

Remove Corrupted Autosave Files

1 Open the "Start" menu and choose "Run."

2 Type "%temp%" into the text box, then hit the "Enter" key.

3 Right-click on the "Temp Files" folder in the Temp Directory, then select "Delete" from the menu.

4 Close the Windows Temp Directory.

5 Start up PaintShop Pro.

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